Art 1 – application
The general conditions apply to each stay at our apartments.
Art 2 – stay
The stay in our apartment is only for tourist reasons, and is a limited stay. The customer may in no case invoke some right to perpetuate his stay.
Art 3 – reservation
The reservation is only valid once the guest has paid the full amount of the booking of the accommodation , with a minimum of two nights per apartment booked.
Art 4 – cancellation by the customer
Any cancellation must be announced in writing or by mail. The following fees are charged: a) cancellation up to 30 days before the start of the stay: the 100% will be refunded, our bank charges are deducted from this amount; b) in case of cancellation between 30 and 15 days before the start of the stay: 50% off the total amount will be refunded; c) if canceled less than 15 days before the start of the stay: the total amount will be charged; d) if the guest upon arrival decides to shorten the stay, yet the entire booked stay will be charged.
Art 5 – cancellation by the owners In case the owners deem to cancel the stay, the guest will be informed immediately in writing or by e-mail. All paid amounts will be refunded immediately.
Art 6 – arrival
The apartment is available from 4.00 pm. The day of departure the guest should leave it at last at 10.30 am. If a late arrival (after 700 pm), the guest must inform the owner thereof. In the case of a short stay, and the guest does not arrive before 7.00 pm, the agreement is considered “non-concluded”. The owner is then free to rent the room to another person. The deposit is not refunded in this case.
Art 7 – use of the apartment
The guest is required to maintain the peace, and installations, buildings and furniture can only be used where they are intended for. The guest is obliged to leave the apartment in good condition.
Art 8 – capacity
The deal is always concluded for an exact number of persons. If the number of guests is higher than agreed and no other room is available, the owner can refuse access to the additional guests. This refusal cannot be understood in any way as an amendment or cancellation of the agreement based on the owner.
Art 9 – pets
Pets are not allowed in the apartment, in the building or on the grounds of.
Art 10 – smoking ban
Inside the building there is a general smoking ban. On the balcony/terrace, smoking is permitted, but only in case this does not disturb the other guests, and that one uses an ashtray.